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home warranty of american reviews " I ask, "How long can this take, and let me speak to your supervisor. " so I spoke to someone who said she was a supervisor said I could call and talk directly to her so we can get this matter resolved. She was also supposed to follow up with an email that I’ve never received. Well once again a lie, these clerks claim there’s no way they can put me through to anyone in particular person. I feel like no I KNOW I am getting the famous runaround, in this Louisiana heat. No one deserves to be treated like this. Our AC unit quit working on 6/25/18 while we were on our honeymoon. We were able to call HWA when we got to port on 6/26/18 and approve my mother making a claim. She made the initial claim on 6/26/18. It is now 7/18/18 and we STILL DO NOT have our AC fixed. They continuously give us the runaround that the unit has been ordered, but cannot provide an order number.

The AC has been working perfectly since the repair.

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